How can we help?
Browse common topics or read up on the basics of our people operations.
Regional data residency
Pin customer data to EU, US or APAC regions to meet local requirements.
Customer success
Dedicated onboarding and a named contact for every paid plan.
Sandbox environments
Free, isolated test environments that mirror production behaviour.
Open APIs
REST and webhook APIs, fully versioned, with first-party client libraries.
Backups & recovery
Continuous backups with point-in-time restore for the last 30 days.
Top questions
Which compliance certifications do you hold?
SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.
Can I export my data at any time?
Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.
How long does a typical onboarding take?
Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.
Do you offer a free trial?
Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.
How is pricing structured?
Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.
Where is customer data stored?
You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.
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